Typical engagement

2–6 weeks

We embed lightly, interview your team, watch the work, and deliver a focused report with prioritised next steps you can run yourselves — or with us.

Discuss an operations review
01 · Operations

Make the engine run smoother

We diagnose the friction in your operation — where work piles up, where people firefight, where the data hides — then redesign the flow so the business runs with less effort.

  • Operational audits & maturity reviews
  • Standard operating procedures people actually use
  • Capacity planning & resourcing models
  • KPI dashboards that drive decisions, not decoration
Typical engagement

4–10 weeks

We pick the one workflow costing you the most time or money, redesign it, and ship the automation — then teach you to repeat the pattern or move to the next.

Talk through a workflow
02 · Workflow & automation

Automate the boring bits

Every business has work that machines should be doing. We design and build the pipelines, integrations and approval flows that take repetitive tasks off your team's plate — without taking control out of their hands.

  • Process mapping & redesign
  • Automation with Zapier, Make, n8n or Power Automate
  • System-to-system integration & data syncing
  • Approval flows, notifications and reporting
Typical engagement

3–8 weeks

From "we need a CRM" to "here's the right one, here's the spec, here's the rollout plan" — vendor-agnostic and built for your scale.

Plan a technology review
03 · Technology

Choose well, configure properly

There are a thousand tools and only a few that will actually fit. We help you pick what's right, set it up properly, and avoid the £100k mistakes that come from buying first and thinking later.

  • Software & system selection (CRM, ERP, ticketing, finance)
  • Cloud architecture review (AWS, Azure, GCP)
  • Data warehousing, analytics & reporting stacks
  • Security & compliance gap assessments
Typical engagement

2 wks–6 mo

From a two-week prototype to a six-month build. Fixed scope where possible, weekly demos, code you own. Modern, boring tech: React/Next.js, Python, Node, Postgres.

Scope a build
04 · Software development

Custom software, built to fit

When the off-the-shelf option doesn't quite fit, we build. Web apps, internal tools, dashboards, integrations — whatever lets your team work the way they actually need to.

  • Custom web applications & internal tooling
  • Dashboards & reporting portals
  • API design & integrations
  • Legacy system modernisation
  • MVP development for founders
New · Typical engagement

2–8 weeks

We start with a tightly-scoped pilot on one real, painful task — prove the value and the safety, then expand. No science projects.

Explore an AI pilot
05 · AI & automation New

AI that earns its keep

Most "AI strategy" is noise. We focus on the boring, valuable wins: assistants that answer questions over your own documents, automated data entry and triage, and document processing that turns PDFs and emails into clean, structured data — with humans kept firmly in the loop.

  • Assistants & chatbots grounded in your own knowledge (RAG)
  • Document extraction & classification (invoices, forms, contracts)
  • Automated triage, summarisation and routing
  • Sensible guardrails, evaluation and data governance
New · Typical engagement

3–8 weeks

We connect the sources, agree what each number actually means, and stand up dashboards your team will open on a Monday morning.

Plan your reporting
06 · Data & dashboards New

Numbers you can act on

If your reporting lives in twelve spreadsheets and nobody trusts the totals, this is for you. We tidy the plumbing, define the metrics once, and build dashboards that answer the questions leadership actually asks.

  • Data sources joined into one trustworthy place
  • Metric definitions agreed and documented
  • Dashboards & reporting portals (Looker Studio, Power BI, Metabase)
  • Automated, scheduled reports — no more manual exports
New · Typical engagement

Monthly

A set number of days each month on a rolling retainer. Cancel with notice — we'd rather you keep us because you want to, not because you're locked in.

Discuss a retainer
07 · Fractional ops / CTO New

Senior help, part-time

Not every business needs a full-time operations director or CTO — but most need that level of thinking now and then. We embed as a steady, senior pair of hands: setting direction, making the calls, and keeping delivery honest.

  • Technology roadmap & architecture oversight
  • Vendor selection & management
  • Hiring support — specs, interviews, technical vetting
  • A sounding board for the decisions that keep you up at night
New · Typical engagement

1–4 weeks

Workshops, written runbooks, and a bit of hand-holding — sized so your team is genuinely self-sufficient by the end.

Plan a session
08 · Training & enablement New

Leave the team confident

The best outcome of any project is a team that doesn't need us anymore. We document what we build and coach the people who'll run it — including the practical AI and automation skills that make everyone faster.

  • Tool & system training tailored to your team
  • Documentation, runbooks & standard procedures
  • Process coaching and change support
  • Practical AI literacy for non-technical teams

Not sure which fits?

Most engagements start with a 30-minute call. Tell us roughly what's not working and we'll point you at the right starting place — even if that means recommending someone other than us.